How We Work

We totally enjoy what we do. As a result, we conduct ourselves with enthusiasm, diligence and good cheer. We are continually grateful to our clients for the opportunity to serve them. We serve our clients with integrity, competence, objectivity, and professionalism.

We work hard for the interests of our clients. At the same time, we strive to understand the perspective of all project stakeholders (waste haulers, etc.) to foster constructive and fruitful business relationships. We avoid any real or apparent conflicts of interest. Much of our work entails negotiating, procuring or administering municipal solid waste contracts. Therefore, we only work on projects to serve local government clients. We do not work for private sector solid waste companies.

We never disclose confidential information. We respect all information relating to clients and solid waste firms as confidential. We do not communicate that information to any one else unless the client or waste firm has given permission for that information to be disclosed to a third party.

We stay abreast of current trends in the solid waste industry and provide our clients with advice and analysis that is well-informed.

We provide our clients with updates about recent industry developments.

We strive to ‘think outside the box.’

We offer our clients creative and innovative (yet feasible) ideas about solving problems and pursuing opportunities.

We are forthright with our clients. If we disagree with a client on an issue, we humbly and tactfully explain our point of view.

We accept only those assignments that have the potential to provide a genuine benefit to the client.

We offer proposals only on projects for which we are qualified.

We offer proposals only on projects for which we are qualified.

We never contract for more work than we can handle well.

We establish with our clients realistic expectations of the benefits and results of our services.

We establish with our clients realistic expectations of the benefits and results of our services.

We immediately communicate any problems or errors to a client.

We do not accept commissions or other benefits from any third party in connection with our recommendations or advice to a client.

We complete all contracts in a professional manner.